Redcliffe Hospital is increasing its frontline safety team after a rise in violent and abusive incidents, with more trained security staff and infrastructure upgrades now confirmed as part of a state-wide safety investment.
A Local Hospital Feeling the Strain
Redcliffe Hospital is set to receive more Healthcare Security Ambassadors under a $8.7 million Queensland Government safety plan. These specially trained staff focus on early communication and de-escalation to prevent violence in high-pressure areas like emergency departments. The hospital currently has 21 security officers and two ambassadors, with more roles to be added soon.
This move follows a rise in reported threats, assaults and abuse against hospital staff across Queensland, averaging over 50 incidents a day. The funding will also support new fixed duress alarms, CCTV upgrades and body-worn cameras. Officials say the improvements aim to protect both staff and patients through faster, more visible responses.
Redesigning for Safety and Access
Redcliffe Hospital’s safety upgrades are part of a larger redevelopment to expand services and increase bed capacity. Earlier plans drew concern for lacking secure after-hours access for staff, prompting a redesign.
Hospital leaders are now working with clinical teams to add safer entrances and include overlooked areas like transit lounges and training spaces. A new multi-storey car park is also under construction and will stay open during the build. These changes aim to better meet the practical needs of staff and patients as demand grows.
Expansion Part of Statewide Hospital Plan
Redcliffe Hospital’s redevelopment is part of Queensland’s wider Hospital Rescue Plan, which includes over 2,600 new beds, upgraded ambulance stations, and three new hospitals. Redcliffe is set to gain at least 210 more overnight beds, along with new maternity, endoscopy, and surgical facilities.
A recent review found key infrastructure was missing and costs were underestimated, pushing the budget from $1.1 billion to over $2 billion. The project’s timeline has been extended to around 2030 to allow for redesign and corrections. Officials say the revised plans will result in a safer, more functional hospital for the growing community.
Community Safety at the Centre
For people working at and visiting Redcliffe Hospital, the changes go beyond bricks and mortar, they’re about feeling safe and supported. New security staff, clearer layouts and upgraded systems aim to create a hospital that responds better in moments of stress. Community leaders say locals have long called for better access and a more visible safety presence.
The arrival of more Healthcare Security Ambassadors is already helping ease pressure on staff. While construction continues, these steps offer immediate improvements to the hospital experience.
Published 11-July-2025
